Terms And Conditions

This website is owned and operated by Codelocks.
Access is provided to this website in accordance with Conditions set out here below. Any issue of this website including orders placed by you will be subject to these conditions.
If you have any questions relating to these Conditions please contact Codelocks by email or telephone between 8.30am-5.00pm Monday – Friday. we aim to respond promptly to all calls, faxes and emails received outside of these working hours on the following working day.

“Codelocks/we/us/our/ourselves” means Codelocks Ltd or any subsidiaries
“Conditions” means these terms and conditions of use herein described
“Personal Information” means the details provided by you
“Product” means a product displayed for sale on the website
“United Kingdom” means England, Northern Ireland, Scotland and Wales
“Website” means any website operated by Codelocks Ltd, Codelocks Inc or any of their subsidiaries
“Purchaser/you/your/yours/yourself” means you, a user of the website

When you buy online you must provide us with a valid email address. We will send you an order acknowledgement email detailing the products you have ordered.
All Products shown on the website are subject to availability.
The technical steps required to create the contract between you and us are as follows:

You place the order for your Product(s) on the website by clicking the Buy Now button on the Product pages
You will be guided through the process of placing an order by a series of simple instruction on the website;
Payment will be taken immediately once you submit paymen
Your goods will be dispatched and shipped according to the shipping method method selected

If you order from us you have the right to cancel your order within 7 working days of receipt of the goods. Cancellations after this period will be at our discretion. Refunds and cancellations can only be requested by the purchaser.
Recipients of any delivery are entitled to a replacement if goods arrive damaged. If a refund is required the shipped order will have to returned to us. Once we have received the goods the purchaser will be refunded.
If you wish to amend or cancel your order you must contact us as soon as possible after your order has been placed. Orders are normally processed swiftly so we may have already shipped your order. If your order is delivered and you wish to return it, you will have 7 days from date of delivery to do so (please see our returns policy for further details).
If you wish to amend or cancel an order please contact us between 8.30am and 5.00pm, Monday – Friday.
It would be helpful if you could have the following information to hand: Customer name, Order number, Date of order, Value of order, Goods purchased

With regards to any contract for the purchase of Products from our website all prices and delivery charges are excluding tax. Where applicable, tax is added at the ‘buy now’ process. Tax is at the current rate and is correct at the time of entering your order onto our system. The total cost of your order is the price of the products ordered plus delivery charges (where applicable) and VAT. Payment can be made by most major credit and debit cards.
You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

With regard to any contract for the purchase of products from our website we reserve the right to withdraw any products from the website at any time and /or remove or edit any materials or content on the website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole and unfettered discretion. We will notify you if we do not accept your order. We will not be liable to you or any third party by reason of:

Our withdrawing any product from the website whether or not that product has been ordered
Removing or editing any materials or content on the website
Refusing to process a transaction or unwinding or suspending any transaction after processing has been begun
Typographical pricing errors on the website

To be eligible to purchase products on this website and lawfully enter into and form a contract with us under English law you must:

When creating an order provide your real name, phone number, email address, payment details and order requested information
Stipulate the delivery address if different to invoice address. Please note that PO Box numbers, BFPO addresses, mail forwarding addresses and temporary residence addresses are not acceptable.

Codelocks reserves the right to chose or make changes to the shipping agent used to despatch orders. Where additional charge is neccessary, you will be contacted prior to order dispatch.
Where free shipping offers exist, Codelocks reserve the right to modify or remove the free shipping offer at any time without prior notice.
Free shipping applies only to the United Kingdom. Shipping charges will be applied for all other destinations.

Codelocks manufactures and sells mechanical and electrical access control door locks
The electrical Codelocks require batteries (included with the product)

Any queries or comments should be directed via our Contacts page.
Working hours are 8.30am – 5.00pm Monday – Friday. we will aim to respond promptly to all calls, faxes and emails received outside of these working hours on the following working day.