Repairs & Returns
Most issues relating to Codelock products can be resolved with a quick telephone call or email to our Customer Services team.
We offer a full repairs service for all our products. Products still in warranty will be repaired free of charge*. For products out of warranty or where repair is required due to misuse, abuse or poor fitting are charged at £15.00+VAT (excluding parts) per lock.
A full range of spares is available in the spares section of our website. Orders placed before 15:30 are dispatched same day.
Returning your lock for repair
* Faults caused by misuse, abuse and/or poor fitting are not covered by the guarantees.
** Codelocks cannot be responsible for any damage caused during transportation and recommend that you use suitable packaging such has bubble plastic, corrugated cardboard, etc.