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Replacement Latch for Electronic Locks

Replacement Latch for Electronic Locks£14.85  -  £23.65

Replacement Latch for Mechanical Locks

Replacement Latch for Mechanical Locks£14.85  -  £23.65

Repairs & Returns

Most issues relating to Codelock products can be resolved with a quick telephone call or email to our Customer Services team.
+44 (0)1635 239 645
If necessary, we can arrange for one of our product specialists to call you back to help you get your lock back up and running.

We offer a full repairs service for all our products. Products still in warranty will be repaired free of charge*. For products out of warranty or where repair is required due to misuse, abuse or poor fitting are charged at £15.00+VAT (excluding parts) per lock.

A full range of spares is available in the spares section of our website. Orders placed before 15:30 are dispatched same day.

Returning your lock for repair

  1. Download, print and complete the returns form

  2. Package your lock in a sturdy box with appropriate packaging** - include the completed returns form

  3. Send to the address printed on the returns form - we recommend that you send any items via Recorded Delivery or courier. Codelocks cannot be responsible for any items posted and not received.


* Faults caused by misuse, abuse and/or poor fitting are not covered by the guarantees. 

** Codelocks cannot be responsible for any damage caused during transportation and recommend that you use suitable packaging such has bubble plastic, corrugated cardboard, etc.


Returns Policy